VoraPlex
PT EN IT ES FR DE
Zero work for your business

The customer earns points on their own.
Your business does nothing.

The customer takes a photo of the receipt QR and the points are added automatically. To redeem, they just show the redemption request screen in the store.

1

The customer buys

As always. Nobody in the store does anything.

2

Photographs the receipt QR

With their phone, in the browser. No app, no cards.

3

Points arrive on their own

Automatically, instantly. Nothing to enter at the till.

And to redeem? Just show the screen.When they reach the reward, the customer opens the redemption request on their phone and shows it in the store, right then. Your team simply applies the discount.
Get started with VoraPlex See how it works
VoraPlex in practice, in 15 seconds.
No points to enter
No cards
No changes at the till
No app
The pain you don’t see

Who comes most? Who stopped coming? Today you don’t know.

Without a record of each customer, you can’t tell who comes most, who bought less, or who disappeared.

What you can’t see today

Who comes most.The customers who keep the business going.
Who bought less.The first sign they’re drifting away.
Who stopped coming.And nobody noticed.

A customer you've already won is worth too much to be forgotten.

Your customers

Know your customers, one by one. Automatically.

Every receipt scanned records a visit. VoraPlex builds each customer’s profile on its own: how often they come, how much they spend and when they last visited. Your business enters nothing.

Who comes most?Who spends most?Who stopped coming?Who is drifting away?
Active customers312
At risk41
Inactive58
CustomerLast purchaseVisitsStatus
Marta S.Top 10 · €1,2403 days ago28Active
Rui P.€62034 days ago11At risk
Inês C.€41071 days ago9Inactive
João M.Close to reward6 days ago14Active

Illustrative example.

Stay in control of who comes. And who stopped.

Everything at a glance, in a simple system. While you can still act.

Each customer’s profile updated automatically. Customer CRM included.

Win customers back

The customers to win back are in plain sight. And winning them back is one step away.

VoraPlex automatically identifies who stopped coming and keeps the list always up to date. When someone starts to drift away, there is still time to give them a reason to come back.

Example

30 days awayA reminder.
60 daysA perk.
90 daysA strong reason to come back.
They're back.And collecting again.
How it works

Bought. Scanned. Earned.

No cards. No apps. Nothing to enter at the till.

1
BuysThe customer buys as usual. The business does nothing.
2
Photographs the receipt QRWith their phone, in the browser.
3
EarnsPoints arrive on their own.
4
RedeemsShows the redemption request screen in the store and the team applies the reward.
For the customer

Everything on one screen.

Open. Scan. Carry on.

Scan receiptPoint the camera at the receipt QR and earn points
Current points183
Recent purchases5
PIN4191Changes automatically every 5 minutes.
PointsHistoryRewards
StoreNeighbourhood Barber
Points162
Next200 pts → Free haircut
Status38 pts to go
StoreCentral Butcher
Points21
Next200 pts → 5%
Status179 pts to go
For your business

Customers see points. Your business sees opportunities.

Who buys. Who returns. Who is buying more. Who stopped showing up.
VoraPlex shows you.

SMS campaigns

Don't wait for customers to remember to come back.

VoraPlex spots who started to disappear and lets you talk directly to those people by SMS.

Don't talk to everyone. Talk to the ones who matter.

Best customers

Customers drifting away

Close to a reward

Inactive customers

A customer disappears.VoraPlex spots it.
An SMS can be the reason to come back.Straight to the customer's phone.

SMS example

“It has been a while. On your next visit we have something special waiting for you.”

A relevant message can put your business back in the mind of someone who stopped showing up.

Appointments with SMS

Fewer no-shows. Fewer forgotten appointments.

The appointment is booked. 24 hours before, VoraPlex reminds the customer.

1
The business books the appointmentDate, time and customer.
2
24 hours before, an SMS goes outSent automatically by VoraPlex.
3
With the right details already inCustomer name, date, time, business name and phone.

SMS example

“Hello, Marta. A reminder that tomorrow at 15:30 you have an appointment at Clinic X. For any change, please call 282 XXX XXX.”

VoraPlex sends a ready-made message, automatically personalised with the business and appointment details.

Especially useful for clinics, hairdressers, barbershops, beauty salons, garages and appointment-based services.

Rewards

Give them a reason to come back.

Every purchase brings the customer closer to the next reward. Every reward creates a new chance to return.

Each business chooses its own rewards.

Examples

100 pts → 15% off the next mealRestaurant
200 pts → free haircutBarbershop
1000 pts → treatment sessionBeauty
Customer intelligence

VoraPlex sees what the counter can’t.

Who is drifting away, who is close to a reward, who your best customers are: without anyone having to look.

A customer buys.

VoraPlex records it.

A customer starts to disappear.

VoraPlex spots it.

A customer nears a reward.

VoraPlex knows.

For the store

Your business does nothing
to give points.

Your store’s routine stays the same.

Giving points: nothing

The customer photographs the receipt QR and the points arrive on their own.

Redeeming: apply the discount

The customer shows the redemption request screen and the team applies the reward.

Getting started: a poster at the counter

A QR at the counter so the customer can sign up the first time.

No POS changes

No queues

No physical cards

No extra work at the counter

Counter poster

Put up the poster. Customers sign up on their own.

Download the poster with the sign-up QR, ready to print. The customer scans the QR, signs up once and from then on earns points with every receipt.

Download A3 poster (PDF) See all materials

The poster text is in Portuguese.

VoraPlex A3 poster with the sign-up QR

A3 poster

297 × 420 mm. For the counter or the window.

Download PDF

Round badge

For the till, the door or the window.

Download PDF

QR card

90 × 54 mm. To hand to customers.

Download PDF

Printing at a print shop?

Send the original PDF, without converting or compressing it. The poster is A3 (297 × 420 mm), 300 dpi.

Or point the print shop to this page, where they can download the files: voraplex.com/voraplexrede/material-promocional

The result

Growth is also in the customers you've already won.

It doesn't depend only on winning new customers. It's also in the ones who already walked through your door.

More customers coming back More sales from customers you already have Fewer forgotten customers
Who it's for

If there's a reason for customers to come back, there's room for VoraPlex.

Restaurants

Butchers

Barbershops

Garages

Gyms

Shops

Clinics

Beauty

Local retail

Pricing

For just 39 €/month, win back your customers.

Bring them back and start billing from people who already know you.

39 €/month + VAT

About 1.30 € a day · up to 250 customers · no setup fees

  • Points and rewards, with nothing for the business to do
  • Each customer’s profile, updated automatically
  • Who stopped coming, always in view
  • SMS campaigns to bring them back (10 SMS included per month)
  • Agenda with automatic SMS reminders
30-day guaranteeIf you don’t like it, we refund your first payment in full. Just ask by email within the first 30 days.See conditions
Get started
More than 250 customers?
  • Growth 99 €/month · 251 to 1,000 customers
  • Pro 149 €/month · 1,001 to 5,000 customers
  • Enterprise On request · more than 5,000 customers

Business prices, excluding VAT. VAT is added at the legal rate.

FAQ

Frequently asked questions

What is VoraPlex?
A platform that helps businesses bring customers back. Points, rewards and a clear view of who buys, who returns and who stopped showing up.
How do customers earn points?
After buying, the customer scans the receipt QR with their phone. The points arrive automatically.
Does my business have to do anything for customers to earn points?
No. The customer does everything on their phone: they photograph the receipt QR and the points are added automatically. The store enters nothing and changes nothing at the till.
How does the customer redeem a reward?
When they have enough points, the customer opens the redemption request on their phone and shows the screen in the store, right then. The team just applies the reward.
Do customers need to install an app?
No. VoraPlex works in the phone's browser. There's nothing to download.
Do I need to change my POS?
No. Your store keeps selling and invoicing as always.
How does the receipt QR work?
The customer points the camera at the QR printed on the receipt. VoraPlex recognises the store and the amount. Each receipt only counts once.
How do rewards work?
Each business chooses its own rewards. When the customer has enough points, they show the code at the counter and use the reward.
Does VoraPlex spot customers who stopped coming back?
Yes. It shows who is starting to drift away, so the business can give them a reason to return.
How do SMS campaigns work?
VoraPlex lets you select specific groups of customers, such as inactive customers, best customers or customers close to a reward, and send them SMS campaigns.
Can I send SMS only to inactive customers?
Yes. You can select the customers you want to contact without sending the same message to your whole base.
How does the Agenda work?
VoraPlex lets you book appointments and automatically sends a reminder SMS 24 hours before.
What information appears in the appointment SMS?
The SMS can automatically include the date, time, customer name, business name and contact phone.
Can the customer contact the business?
Yes. The business phone included in the SMS makes it easy to get in touch if something needs clarifying or the appointment needs to change.
How much does it cost?
From €39/month (up to 250 customers). Growth €99, Pro €149, Enterprise on quote. No setup fees. Business prices, excluding VAT.

You've already won the customers. Now bring them back.

Without changing your business routine.

Get started with VoraPlex Talk to us